This topic helps you set the order delivery terms.

About Delivery Charges and Delivery Cost

When processing delivery orders, optionally, you can add some charges to the order price. These charges are referred to as delivery charges. The delivery charges are always covered by customers.

In some cases, your company pays for order delivery. For example, you can pay your employee (such as a driver), or a third-party company that delivers an order. These charges are referred to as delivery cost.

In this document, the delivery charges and delivery cost are referred to as terms of delivery.

YumaPOS Back Office allows great flexibility in setting the terms of delivery for your stores. The procedure for setting these terms depends on delivery zones defined for your stores.

Setting Terms of Delivery for Stores Without Delivery Zones

If a store has no delivery zones, YumaPOS uses delivery charges defined in the system settings:

To set delivery charges

  1. In the left pane of your Back Office Management console, click Settings and then click System Settings.
    This opens the System Settings page similar to the following screen:


  2. Beneath the System Settings page, set the following parameters (in the currency units):
    • Minimum Delivery Amount: specifies a minimum receipt amount for delivery of orders.
    • Free Delivery Amount: specifies a minimum receipt amount for free delivery of orders.
    • Delivery Charge: specifies the order delivery charges covered by a customer.
  3. Click Update to save your changes.

NOTE: For stores without defined delivery zones you cannot set the delivery cost.

Setting Terms of Delivery for Stores with Delivery Zones

If a store has one or several delivery zones, you should specify delivery charges and delivery cost for each zone.

To set delivery charges and delivery cost for a delivery zone

  1. In the left navigation pane of YumaPOS Back Office, expand the Settings node, and then click Stores.
    Back Office displays a list of all your registered stores.
  2. In the list, click the store of your interest.
    YumaPOS displays the Properties page for the selected store.
  3. Under Terms of Delivery, select a delivery zone for which to specify the terms of delivery:


  4. Set the following parameters (all parameters are optional):
    • Minimum Delivery Amount: specifies a minimum receipt amount for delivery of orders.
    • Free Delivery Amount: specifies a minimum receipt amount for free delivery of orders.
    • Delivery Charge: specifies the order delivery charges covered by a customer.
    • Maximum cooking time: specifies an average vmaximum time for cooking an order.
    • Maximum delivery time: specifies a maximum delivery time for this delivery zone.
    • Depending on the delivery mode for this zone, specify one of the delivery cost parameters:
      • Fixed price: sets a fixed delivery cost (in the currency units).
      • Percentage of order: sets delivery cost as a part of the order receipt amount (in percents).
      • Percentage of delivery cost: sets delivery cost as a part of the order delivery charge (in percents).
  5. Click Update to save your changes.

Example

Let us consider the terms of delivery specified in the screenshot earlier in this topic.

For zone “My zone”, we set the delivery charge to 30 (in the currency units), and the delivery cost to 5% from the order receipt amount.

If the order receipt is 260, the customer should pay 260 +30 = 290.

For delivery of this order, your company should pay 5% from 260 (260 x 0.05 = 13) . 

Delivery Charges for Overlapped Delivery Zones

In some cases, delivery zones can include overlapped areas as shown in the following map:

Minimum Charge Rule

In this scenario, for overlapped areas, YumaPOS applies a minimum charge rule.

To clarify this rule, consider two overlapped delivery zones shown in the above figure. Supposing that in Zone 1, the delivery charge is set to 100 (in the currency units), and in Zone 2, the delivery charge is 150. 

According to the minimum charge rule, for overlapped area, the delivery charge is 100.

See Also